Peak Performance Frontline Customer Service Workshops - Get Ready for our Peak Season
The little moments make the biggest impact. Empower your team with skills to turn each customer interaction into a memorable experience!
*Due to unforeseen circumstances, there has been a recent speaker change.
Our FREE Frontline Customer Service Workshops, led by renowned speaker Rebecca Morgan, offer employees practical tools to exceed customer expectations and embrace their unique qualities. The Chamber is fueling workforce well-being and building invaluable confidence for both professional and personal growth.
As a catalyst for workforce vitality, the Chamber is dedicated to delivering value to our local businesses with resources like this free training. By sending your employees, you're contributing to revitalizing community strength and helping to grow a thriving community, one empowered team at a time.
Don't miss this opportunity to invest in the future of your business and invest in your team!
The Frontline Customer Service Workshops are available on:
• Monday, December 2 from 4pm-6pm
• Tuesday, December 3 from 9am-11am
Register on the RIGHT for Monday, December 2, Frontline Workshop I
To register for Tuesday, December 3, Frontline Workshop II >>> Click Here
For managers and business owners, you should attend the Power Lunch Workshop from noon-2pm on Monday, December 2 >>> Click Here
* Rebecca Morgan, CSP, CMC, CVP, is an international speaker, trainer and consultant specializing in creating customer service and management excellence. She has appeared on 60 Minutes, Oprah, the Wall Street Journal, Forbes.com, National Public Radio and USA Today as well as international media.
Rebecca is the bestselling author of 28 books. Two have sold over 250,000 copies each and have been translated into 9 languages.
Many recognizable organizations have engaged Rebecca to develop creative solutions to their unique situations. These include: Apple, Hewlett-Packard, Adobe, Microsoft, Singapore Airlines, Wells Fargo Bank, New York Life Insurance, ING-Singapore, Shangri-La Hotels and Stanford University, among many, many more.
She is an exemplary trusted resource who partners with clients to accomplish high ROI on their key-talent development projects. Her customized presentations are thought-provoking, highly interactive, and full of immediately usable ideas. She knows what works. Since 1980 she's transformed executives, managers, salespeople and customer support staff into much more effective workplace contributors.
Monday Dec 2, 2024
4:00 PM - 6:00 PM PST
The Village Lodge
Free